Through SkyBitz as a Service, Heniff has been able to receive expert onboarding support, real-time reporting, analytics tools and TMS integration with no upfront capital expense. Additionally, through the Falcon series product, Heniff receives five-minute reporting and increased battery efficiency via rechargeable batteries so that Heniff is never left in the dark.
SkyBitz asset management solutions have allowed Heniff to increase utilization and make better operational decisions. “SkyBitz takes our data further by merging it with other sources and puts it all together in all areas of our operations (from dispatch to maintenance to tank cleaning) to deliver real-time reporting, exception alerts and dynamic visuals to be able to make better strategic business decisions,” said Neal. “This is a game changer for us and we think differentiates us from our competition.”
For instance, through location and status information on trailers, Heniff can better plan workloads and schedules for its maintenance and tank wash teams. Heniff runs a vast internal tank wash operation across a network of ten terminals, so saving time and effort in this area was critically beneficial for the company.
Heniff has also been able to offer a higher level of service to its customers. For example, Heniff offers its customers a portal through which they can check the status of their loads. Through load tracking and more accurate reporting from SkyBitz, Heniff can now offer an estimated time of arrival for each load and a visual “stoplight” that lets customers know if the load is on time.
SkyBitz has allowed Heniff to stay at the forefront of technology, a significant advantage in the unique and dynamic chemical transportation industry. “Just as their business has grown and their needs evolved, we continue to advance our technology platform and solution offerings to be able to offer them the most innovative and comprehensive asset management solution in the market,” said Henry Popplewell, Senior Vice President and General Manager, SkyBitz. “Their recommitment to SkyBitz validates our vision to revolutionize the way businesses optimize, manage and protect their assets with high value information in real-time.”